Privacy Policy

Last updated: 20 September 2026

This Privacy Policy explains how Keviq (“we”, “us”, “our”), operating at keviq.uk, collects, uses, and protects your personal data when you visit our website or make a purchase. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use keviq.uk, we may collect the following information:

  • Name and contact information (email address, phone number, postal address)
  • Payment information (processed securely via Stripe — we do not store card details)
  • Order history and transaction data
  • Device and browser information (IP address, browser type, operating system)
  • Browsing behaviour on our website (pages visited, time spent, clicks)
  • Communications you send us (contact form messages, emails)

3. Cookies & Tracking

Essential cookies are used where necessary for the website, basket, checkout and security to function.

Analytics and marketing cookies are used only where enabled and where the required consent has been obtained. These may include services such as Google Analytics, Matomo, Google advertising services, Reddit or Snapchat where active on the site.

You can accept, reject or manage non-essential cookies through the cookie controls provided on the website. You may also change browser settings, although this may affect some site functionality.

4. Who We Share Personal Data With

We do not sell personal data.

Where necessary to operate Keviq, we may share limited personal data with:

  • payment providers used at checkout, including Stripe and other enabled payment services;
  • fulfilment and delivery providers used to process and deliver orders;
  • website hosting, WordPress and WooCommerce service providers;
  • email and customer-support providers;
  • analytics and advertising providers where the relevant cookies or technologies are enabled and permitted;
  • professional advisers, regulators, law-enforcement bodies or other authorities where required by law.

Each provider receives only the information reasonably required for its role.

5. International Data Transfers

Some service providers or fulfilment partners may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data-protection law, including the use of applicable adequacy regulations or approved contractual safeguards where required.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or to meet applicable legal, accounting, tax, fraud-prevention and dispute-resolution requirements.

Order and transaction records may be retained for several years where required for accounting, tax or legal purposes. Marketing data is retained until consent is withdrawn, the user unsubscribes, or it is no longer reasonably required.

International Data Transfers

Some service providers we use may process personal data outside the United Kingdom. Where this involves a restricted transfer under UK data-protection law, we use an appropriate lawful transfer mechanism, such as UK adequacy regulations or approved contractual safeguards, where applicable.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) for all data transmission.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

2. How and Why We Use Your Information

We only use personal data where we have a lawful basis to do so.

Order processing and fulfilment
We use your name, contact details, delivery address, order information and necessary payment-related information to process purchases, arrange delivery, provide order updates, handle returns and refunds, and provide customer support.
Lawful basis: performance of our contract with you.

Legal and accounting obligations
We retain transaction and business records where required for tax, accounting, fraud-prevention and other legal obligations.
Lawful basis: legal obligation.

Fraud prevention, security and store protection
We may use account, order, device and technical information to prevent fraud, protect customers, secure our website and investigate suspicious activity.
Lawful basis: legitimate interests and, where applicable, legal obligation.

Website improvement and analytics
Where analytics are enabled, we use limited device, browser and usage information to understand how the website performs and improve the customer experience.
Lawful basis: consent where required for non-essential cookies and similar technologies.

Marketing
We send marketing communications only where we have an appropriate lawful basis, including consent where required. You can unsubscribe at any time.

Lawful Bases for Processing

We rely on the following lawful bases where applicable:

  • Contract: to process orders, take payment, arrange delivery and provide customer support connected with a purchase.
  • Legal obligation: where we must retain or process information to comply with accounting, tax, consumer-protection or other legal requirements.
  • Legitimate interests: for fraud prevention, website security, service improvement and business administration where those interests are not overridden by your rights.
  • Consent: for marketing communications and non-essential cookies or tracking technologies where consent is required.

9. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, contact:

Clickz Ltd trading as Keviq
Company number: 16454451
Email: keviquk@keviq.uk
Phone: +1 602 894 1330
Company Information

“It is operated by Clickz Ltd, a company registered in England and Wales.”