Last updated: 22 May 2026

This Privacy Policy explains how Keviq (“we”, “us”, “our”), operating at keviq.uk, collects, uses, and protects your personal data when you visit our website or make a purchase. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you use keviq.uk, we may collect the following information:

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely via Stripe and PayPal — we do not store card details)
• Order history and transaction data
• Device and browser information (IP address, browser type, operating system)
• Browsing behaviour on our website (pages visited, time spent, clicks)
• Communications you send us (contact form messages, emails)

We use your personal data to:

• Process and fulfil your orders
• Send order confirmations and delivery updates
• Provide customer support
• Improve our website and product offerings
• Send marketing emails (only with your consent — you can unsubscribe at any time)
• Comply with our legal obligations
• Prevent fraud and ensure website security

keviq.uk uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website and checkout to function correctly
• Analytics cookies: To understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies: To show relevant ads on other platforms (e.g. Google, Meta)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We do not sell your personal data. We may share it with trusted third parties who help us operate our business:

• Payment processors: Stripe and PayPal (for secure payment processing)
• Delivery partners: Couriers such as Royal Mail, DHL, DPD (for order fulfilment)
• Google: For Shopping ads and analytics
• Email service providers: For order and marketing communications

All third parties are required to handle your data in accordance with UK GDPR.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for tax and accounting purposes.

Under UK GDPR, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate data
• Right to erasure: Ask us to delete your personal data (subject to legal obligations)
• Right to restrict processing: Ask us to limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at support@keviq.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) for all data transmission.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Keviq
Email: support@keviq.uk
Address: [YOUR UK ADDRESS]
Phone: [YOUR PHONE NUMBER]